Plain rules. No fine print games.

1. What you get

True Site Agency builds custom, mobile-first websites for contractors and small businesses. Each package is fixed-scope and fixed-price:

• Essential — $1,000: 5-page website, click-to-call, quote form, basic SEO, 1 revision round.
• Premium — $1,500: everything in Essential plus full copywriting, Google Business Profile setup guide, review-link system, service-area pages, 2 revision rounds.
• Premium + Instagram — $2,000: Premium website plus Instagram profile refresh (bio, highlight covers, 9 posts).

2. Payment and delivery

• 50% deposit starts the project. No work begins before the deposit clears.
• 50% balance is due when the site is approved and before launch.
• Delivery: 7 days from the day you complete the intake form and supply your content (logo, photos, service details). Days waiting on you don't count.
• Money-back guarantee: if we haven't delivered a site you're happy with, your deposit is refundable for 7 days after you pay it.

3. Revisions and scope

Each package includes the revision rounds listed above. Extra rounds, new pages, or features outside the package are quoted separately before we start them.

4. Your content

You confirm you own or have the rights to any photos, logos, and text you give us. We'll use licensed stock for anything missing (never copyrighted images pulled from the web). You're responsible for keeping your business details (license numbers, service areas, pricing) accurate.

5. Ownership

Your website domain is registered in your name and transferred to you on final payment. The completed site becomes yours when the balance is paid. We keep a portfolio copy and the right to show the work (with your permission when it matters).

6. Text messages (SMS)

If you opt in to SMS from True Site Agency:

• Messages: project status updates, delivery notifications, and appointment reminders — up to 4 per month, only during your project.
• Rates: message and data rates may apply.
• Opt out: reply STOP anytime to stop. Reply HELP for help.
• Carrier disclaimer: carriers are not liable for delayed or undelivered messages.

7. Liability

We build your site with care, but we're not responsible for losses from third-party services going down (hosting, domain registrars, Google) or for how search engines rank your site. Our total liability is limited to what you paid us for the project in question.

8. Governing law

These terms are governed by the laws of the State of California. Any dispute will be handled in the courts of San Francisco County, CA.

9. Contact

Questions about these terms: hello@truesiteagency.com — True Site Agency, San Francisco Bay Area, CA.